{"id":1413,"date":"2007-12-15T16:00:53","date_gmt":"2007-12-15T21:00:53","guid":{"rendered":"http:\/\/blog.rebang.com\/?p=1413"},"modified":"2008-10-31T22:26:34","modified_gmt":"2008-11-01T02:26:34","slug":"steelcase-talks-design-virtually","status":"publish","type":"post","link":"https:\/\/blog.rebang.com\/?p=1413","title":{"rendered":"Steelcase Talks Design Virtually"},"content":{"rendered":"<p><center><img decoding=\"async\" src=\"pic\/steelcaseSL.jpg\" alt=\"steelcaseSL\" \/><\/center><\/p>\n<p>About a week ago I was lucky enough to get myself logged into Second Life to attend a question &#038; answer session with representatives from <a href=\"http:\/\/www.steelcase.com\">Steelcase<\/a>, the office furniture manufacturer. Unfortunately there won&#8217;t be an audio posted online, so I thought I&#8217;d post a couple of things I wrote down at the conclusion of the meeting and share them here; mostly for the benefit of any Industrial Designers that might surf through. But don&#8217;t quote me, eh? I went in assuming an audio file would be made available. So here goes:<br \/>\n<!--more--><\/p>\n<li>Steelcase uses a variety of 3D tools for product development, including <a href=\"http:\/\/www.sketchup.com\/\">SketchUp<\/a>. They use Rhino, Pro\/E, SolidWorks, and whatever else they feel will make the design process as comfortable and efficient as possible for all parties involved. File conversion and translation doesn&#8217;t seem to be an issue.<\/li>\n<li>They&#8217;ve been somewhat aware of other corporate-level efforts in Second Life (e.g. <a href=\"http:\/\/blog.rebang.com\/?p=958\">Starwood Hotels<\/a>, <a href=\"http:\/\/blog.rebang.com\/?p=1052\">Reebok<\/a>, aso), and have taken a cautious &#8220;dipping our toe in the water&#8221; approach, not wanting to spend a lot of money on something at this early stage.<\/li>\n<li>I got the sense from at least one Second Life resident that there was some concern Steelcase would rip-off <em>their<\/em> virtual designs (note comments in the <a href=\"http:\/\/www.slnn.com\/article\/fri-ibm-fashion-plm\/\">SLNN article<\/a> I recently referenced). Funny how IP becomes important when it&#8217;s yours. And have to confess it&#8217;s amusing to hear the question. If only people were aware of the volume of product concepts that are stored away in corporate file drawers; the decades of stuff stashed in design group closets. Consequently, I had to chuckle at Steelcase being caught a little off guard by that question. I also noted that by interacting directly with people, they gained some insight. When you&#8217;ve been inside corporate structures long enough, perspectives shift. Like it or not.<\/li>\n<li>Unlike Philips&#8217; approach (which I discussed earlier &#8211; <a href=\"http:\/\/blog.rebang.com\/?p=1412\">reLink<\/a> &#8211; and which may be changing), it seems Steelcase is more curious and more open. They haven&#8217;t got a clue about what&#8217;s going on in the virtual worlds arena and aren&#8217;t afraid to admit it. How refreshing.<\/li>\n<li>One Steelcase rep, speaking as an individual, believed Steelcase was a follower when it came to all things Internet. The company&#8217;s slow move to embrace the web was cited. What struck me, however, was that by virtue of even attempting to understand Second Life, they&#8217;re no longer really following anyone. Interesting to see how quickly a company can go from lagging to leading.<\/li>\n<li>I asked them if they were using a 3D CAD\/PLM system and the response was that they weren&#8217;t completely hooked into one at this point. They did mention that they were implementing <a href=\"http:\/\/en.wikipedia.org\/wiki\/SAP_AG\">SAP<\/a>, which as far as I know, hasn&#8217;t really gotten their PLM suite up to the same level as a UGS or PTC. If anyone can offer more insight on this, please comment. I pay very little attention to SAP.<\/li>\n<li>I also asked about mass customization opportunities and didn&#8217;t really get the response I was hoping to receive. They pointed out the ability to pick out a variety of options on their website (especially fabrics) and claimed that customization was built into their system, but I just think of that as picking from available <a href=\"http:\/\/en.wikipedia.org\/wiki\/Stock_Keeping_Unit\">SKU<\/a>&#8216;s. I could be wrong and they might actually be connecting customer request directly to product, though I suspect they don&#8217;t. There doesn&#8217;t seem to me to be enough variation, unlike for example, <a href=\"http:\/\/nikeid.nike.com\">Nike iD<\/a>. Though they might, I seriously doubt Nike pre-manufactures every possible option available to consumers. They&#8217;re more likely to &#8220;fab on demand&#8221;. I should confirm both assumptions.<\/li>\n<p>Okay. That&#8217;s pretty much it. For the Industrial Designers out there, you might want to keep tabs on these sorts of virtual meetings. They can be a great source of information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>About a week ago I was lucky enough to get myself logged into Second Life to attend a question &#038; answer session with representatives from Steelcase, the office furniture manufacturer. Unfortunately there won&#8217;t be an audio posted online, so I &hellip; <a href=\"https:\/\/blog.rebang.com\/?p=1413\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1413","post","type-post","status-publish","format-standard","hentry","category-administrative"],"_links":{"self":[{"href":"https:\/\/blog.rebang.com\/index.php?rest_route=\/wp\/v2\/posts\/1413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.rebang.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.rebang.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.rebang.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.rebang.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1413"}],"version-history":[{"count":0,"href":"https:\/\/blog.rebang.com\/index.php?rest_route=\/wp\/v2\/posts\/1413\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.rebang.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1413"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.rebang.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1413"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.rebang.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}